Frequently Asked Questions
Can I read and write email using a dedicated email program (such as Outlook Express)?
Yes. With emailMyName you have the option to use a dedicated email program (Outlook or Outlook Express) in addition to checking your mail at www.emailmyname.com.
For more information on how to configure a dedicated email program, click here.
How do I access the new emailMyName system?
Go to www.emailmyname.com and enter your complete emailMyName email address and password.
Do I have to be connected to the Web to read and write email?
If you use a dedicated email program like Outlook Express, you can continue to read and write email without tying up your phone line or being connected to the Web. You will need to connect only when you want to get or send email.
How can I leave email on the server so I can download it later using my regular email program?
Email left in your Inbox will remain on the server and will be available to be downloaded the next time you check your email using your dedicated email program. If you delete any messages from your Inbox while using emailMyName or place them in a folder on the emailMyName system, they won't be downloaded to your computer. Messages in custom folders will be saved, but deleted messages are permanently erased.
What do I do if I've forgotten my password?
If you can't remember your password, please click on this link and follow the instructions: account.emailmyname.com/s/resetpassword
How do I save messages I've accidentally sent to the Trash?
If you accidentally delete a message and want to retrieve it, you can move the message from the trash folder to your Inbox or a new folder you created. For instructions on how to do this, click here.
Note: Any messages left in the trash after you end your emailMyName session will be permanently erased.
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