My EmailFAQs


Why am I not receiving my email messages?

If you know that someone sent you an email message and you have not received it yet, the sender may have mistyped your email address. You should verify with the sender that they sent the message to the correct email address.

Your message may also be delayed due to network traffic. At, we send our members' email messages as our central computers receive them.

The speed of an email message, however, depends largely on the speed of the Internet. The speed of the Internet can be influenced by factors such as network load or time of the day.

For more information about accessing your email with dedicated email software, click here.

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