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General
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Billing
General
Where can I get billing support?
When will I be billed for my emailMyName service?
How do I check my billing account status?
What credit cards does emailMyName.com accept?
What different payment options are available?
Can I use a debit card to pay?
Does emailMyName.com accept checks or money orders?
When does my emailMyName service end?
How do I change my contact and/or billing information?
Once I pay for a emailMyName service, will I be billed again automatically?
Can I use my account on more than one computer?
How can I cancel my emailMyName service?
Credit Card Payment
What credit cards does emailMyName.com accept?
I'm having difficulty entering my credit card information
Why was my credit card declined?
Why does my credit card appear to have been billed twice for my emailMyName service?
What do I do if my credit card has been charged without my authorization?
How can I change credit cards after paying for my emailMyName service?
Electronic Check Payment
What is an electronic check?
How can I sign up to pay using an electronic check?
Why am I charged $25.38 instead of $23.88 on my statement?
How do I activate my service if I am paying via electronic check?
What happens to my service if my electronic check payment is rejected?
What do I do if my bank or account number changes?
Who do I contact if I have a problem with my Electronic Check payment?
When will I be billed?
How is my Electronic Check accepted over the Internet?
What will my bank statement look like?
Will the electronic check option work with banks outside the USA?
How do I switch from Electronic Check to Credit Card Payments?
If you need further assistance,
click here
for support options.
NGCV
