My EmailFAQs


Why does my credit card appear to have been billed twice for my emailMyName service?

A single email address can have only one billable service subscription. You may have signed up for additional emailMyName accounts.

To check your account or billing information, please visit the My Account section of the Web site at

To send a customized request to the Customer Support Team, create your own personal ticket by visiting our Web site at You will receive personalized assistance from a Customer Support technician in approximately one business day.

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